FAQMade in Italy

Frequently asked questions about producing in Italy

Everything brands ask us before starting a project: how we work, minimums, timelines, samples, payments, workshops and shipping. If your question is not here, tell us about your project and we answer it directly.

Tell us about your project 2 minutes to describe it.
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01How the collaboration works

Working with Italian Artisan

What is Italian Artisan?

Italian Artisan is a Made in Italy production partner for international fashion brands and companies. We develop and produce clothing, bags, shoes, knitwear, small leather goods and branded merchandise in verified Italian workshops. You deal with one counterpart: we select the workshop, manage the project, invoice the production and answer for quality and timing.

Is Italian Artisan a marketplace?

No. You do not browse manufacturers or negotiate with them. After the brief, we match your products to the right workshop among 285 verified Italian manufacturers, and a dedicated project manager follows the project from brief to delivery. All communication with the workshop runs through us.

Who is Italian Artisan for?

Established brands moving production to Italy, emerging brands launching a first collection, retailers and concept stores building a private label, fashion houses adding a category, and companies, hotels and events buying branded merchandise. Our reference is 50 pieces per style, so very small runs and single pieces are not a fit.

How do I start?

Tell us about your project through the form: categories, references or tech pack, quantities, budget range and a few lines about the brand. It takes about 2 minutes and there is no commitment. Our team reviews it and comes back to you with the right route for your case.

Do you sign an NDA?

Yes. We sign an NDA on request before any file is shared, and the workshops that work on your project are bound by the same confidentiality. Your tech packs, patterns and references are never shown to other brands.

What languages do you work in?

English, with Italian spoken in the workshops. Your project manager handles both, so nothing is lost between you and the people making your products.
02What we make

Products and categories

Which products can you manufacture in Italy?

Clothing (t-shirts to outerwear), knitwear, bags and small leather goods, footwear, accessories and branded merchandise for companies. Each category goes to a workshop that specialises in it, in the Italian district where that product is made.

Can I produce more than one category with you?

Yes. Many brands run clothing, bags and shoes together. Each product goes to its own specialised workshop, while you keep one counterpart and one project manager for the whole collection.

What is the difference between private label and white label?

Private label is your own design, developed from your tech pack or by our design team, and made under your brand. White label starts from a workshop's existing models, with your materials, colours and logo: faster and with no development cost, but less personal.

Do you make samples or prototypes only, without production?

Our development services (creative design, material research, tech design) can be bought on their own. Prototypes and samples are made as the first step of a production project: the workshop that samples is the one that produces.
03Starting from an idea

Design and tech packs

Do I need a tech pack to start?

A tech pack is always needed before a workshop can prototype. If you do not have one, our design team makes it as the first phase of the project: technical drawings, measurements, materials, trims, labels and construction details. If you have one, we review it and flag what is missing.

What is a tech pack?

The technical document a workshop builds from: drawings from every view, measurements and grading, materials, trims, colours with Pantone codes, seams, finishes and construction notes, print or embroidery guidelines. The more complete it is, the fewer corrections at the sample stage.

I only have an idea and some references. Can you help?

Yes. Creative design comes first: trend analysis, moodboard, sketches and colour palette. Then the tech pack and the material research, before any workshop is involved. Most of our brands start here.

Can you source fabrics, leathers and hardware?

Yes. Material research is part of the development: fabrics, yarns, leathers and hardware from qualified Italian suppliers, with physical swatches and cones before sampling.
04Before production

Prototypes and samples

What is the difference between a prototype and a sample?

The prototype is the first version of the product: right shape, construction and fit, not yet the final finish. The pre-production sample is made in the final materials with its data sheet. Once you approve it, it becomes the reference every production piece is checked against.

How many rounds of corrections are included?

The prototype is corrected until it matches the approved tech pack. If a prototype or sample deviates from the tech pack, the correction is at our cost. Changes you ask for after approving a step are priced before they are made.

Can I visit the workshop?

Yes. You can visit the workshop with your project manager, and many brands do at the sample stage. We also send photos and videos during development and production on request.

Are samples charged?

Yes. Samples are priced separately from production, usually a multiple of the unit price because of the setup. Their cost is stated in your proposal before anything starts.
05Minimums and how the price is built

MOQ and pricing

What is your minimum order quantity?

Our reference is 50 pieces per style. Every product is evaluated on its own: some categories can start lower, while products with custom moulds, tooling or complex techniques need more. The t-shirt page gives the lowest reference, 30 to 50 pieces per style.

How is the price built?

Three things set the unit price: the material and how much of it the product uses, the construction and finishing, and the quantity. One-off tooling such as lasts, moulds, embossing plates or cutting dies is paid once and reused on every run. Every project is priced on your specifications.

Do you publish prices?

No. Every product is different, so prices are given in a written proposal after the brief, with a breakdown by phase: development, samples and production. If you have a target cost, tell us up front: it changes which materials and techniques we propose.

Does the price per piece drop with quantity?

Yes. Setup and tooling are spread over more pieces, and workshops price larger runs better. Your proposal shows the price at your quantity, and reorders are usually cheaper because development and tooling are already done.
06How long it takes

Timelines

How long does it take from first contact to production start?

The first reply follows the brief, then a written proposal and a kick-off with your project manager. Development, if needed, adds a few weeks for the tech pack. Prototype and samples typically take 3 to 5 weeks, and production another 3 to 5 weeks after sample approval.

How long do samples and production take for each category?

Clothing and knitwear: samples in 3 to 5 weeks, production in 3 to 5 weeks. Shoes: 3 to 6 weeks and 3 to 6 weeks, because fit adjustments on the last need a second round. Small leather goods: 2 to 3 weeks and 3 to 4 weeks. Custom hardware, moulds and jacquard programmes can add time.

When are the workshops closed?

Italian workshops close for two to three weeks in August and around Christmas. We plan the calendar with you to avoid these windows, and for Christmas gifting we recommend briefing us by September.

What causes delays, and how do you avoid them?

Most delays come from changes after a step is approved and from materials not in stock. We lock every comment in writing before moving on, book materials early and keep you updated with mid-process checkpoints.
07How and when you pay

Payments

How are payments handled?

Everything is invoiced by Italian Artisan. Design and development phases are invoiced per phase, before each one starts. Production starts on a deposit, with the balance after quality control and before shipment. Payments go through our platform, by card or bank transfer.

Do I pay the workshop directly?

No. You have one contract and one invoice, with Italian Artisan. We pay the workshops and the suppliers, and we are responsible for the result.

Which currencies and payment methods do you accept?

Invoices are in euro. You can pay by bank transfer or by card through our platform. Card payments carry the provider's fee; bank transfers do not.
08Where your products are made

Workshops and Italy

Where are the workshops?

Across the Italian manufacturing districts: Tuscany and the Marche for leather goods and shoes, the Riviera del Brenta and Montebelluna for footwear, Carpi, Perugia and the Veneto for knitwear, Lombardy, Veneto and Emilia-Romagna for clothing, Biella and Prato for yarns and fabrics. Our headquarters are in Milan and our team is in the workshops every week.

How are workshops selected and verified?

Every manufacturer is verified before entering the network: we visit the workshop, review the products they make and the brands they work for, and test them on real projects. Out of thousands of applications, 285 workshops are active in the network today.

Will I know which workshop makes my products?

Yes, once the project starts, and you can visit it with your project manager. Communication runs through us so that specifications, dates and responsibilities stay clear.

Is everything really made in Italy?

Yes. Design, cutting, assembly and finishing happen in Italy, with the origin and material labelling your market requires. Some raw materials, such as cashmere fibre or exotic skins, come from abroad and are processed in Italy.
09Delivery, duties and labels

Shipping and customs

Do you ship worldwide?

Yes: Europe, the USA, the UK, the Middle East and Asia. Shipping is organised with our courier partners and quoted separately, and it is paid by the brand.

Who handles customs and duties?

We prepare the shipping and customs documents and manage clearance with you. Duties and import taxes depend on your country and are paid by the importer; we tell you what to expect before the goods leave Italy.

Do you handle labelling requirements?

Yes. Care, fibre composition, origin and size labels for your market, on the product and on the packaging, defined during development so nothing is missing at the end.

Can you deliver to several addresses?

Yes. For corporate gifting and multi-store brands we deliver to several offices, hotels or venues with one delivery plan.
10For companies, hotels and events

Corporate gifting and merchandise

Do you make branded merchandise for companies?

Yes. Leather accessories, bags, apparel, home textiles and travel items with your logo, from 50 pieces per style, made in the same workshops that produce for fashion brands, packed ready to hand over. See the corporate gifting page and the 2026 catalogue.

How long does corporate gifting take?

Products from our catalogue, personalised with your logo, take 2 to 4 weeks including delivery. Fully custom products take 4 to 10 weeks. For Christmas gifting, brief us by September.

Still have a question?

Tell us about your project: 2 minutes, no commitment. We answer your questions with the right route for your products.